Privacy Policy – Terrific Travel Ltd

1. Important Information and Who We Are

This privacy policy explains how Terrific Travel Ltd (“we”, “us”, “our”) collects, uses, stores, and protects your personal data when you use our website https://terrifictravel.co.uk/.

This policy applies regardless of where you visit our website from.

Controller

Company name: Terrific Travel Ltd
Email: office@terrifictravel.co.uk
Website: https://terrifictravel.co.uk/
Postal address: Office 1, 11 Walford Road, Birmingham, B11 1NP

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2. The Data We Collect About You

• Identity Data: name, title, date of birth (if required)
• Contact Data: email address, phone number, billing address
• Booking Data: travel and accommodation details
• Financial Data: payment references only
• Technical Data: IP address, browser, device information
• Usage Data: website interaction data
• Marketing Data: communication preferences

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3. How We Collect Your Personal Data

• Direct interactions (forms, bookings, emails)
• Automated technologies (cookies, analytics)
• Third-party service providers

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4. How We Use Your Personal Data

• Provide and manage travel services
• Process payments securely
• Respond to enquiries
• Improve our website and services
• Send marketing communications (where permitted)

Lawful Bases

• Performance of a contract
• Legitimate interests
• Legal obligation
• Consent

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5. Data Sharing

We may share your data with travel providers, payment processors, analytics and advertising platforms, and regulatory authorities when required.

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6. International Transfers

Some service providers operate outside the UK or EEA. Appropriate safeguards are applied to protect your data.

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7. Data Security

We use appropriate technical and organisational measures to protect your personal data.

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8. Data Retention

We retain personal data only for as long as necessary to meet legal and operational requirements.

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9. Your Legal Rights

• Access your data
• Correct your data
• Delete your data
• Restrict or object to processing
• Withdraw consent

To exercise your rights, email office@terrifictravel.co.uk.

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10. Cookies

We use cookies for functionality, analytics, and marketing. You can control cookies via your browser settings.

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11. Changes to This Policy

This policy may be updated from time to time. The latest version will always be available on our website.